Welcome to MiniRail Works Shop! These Terms and Conditions govern your use of our website and purchases of our high-quality model railroad products. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for model railroad enthusiasts and hobbyists aged 18+ or with parental supervision. We serve customers worldwide, excluding certain Asian and remote areas due to shipping limitations.

1.2 Intellectual Property

All content on tracknmodels.com, including product designs, logos, and images, is the property of MiniRail Works Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We specialize in:

  • HO and G scale model railroads
  • Locomotives and rolling stock
  • Scale parts and accessories
  • Diorama components
  • Electronics and light kits

We strive for accurate product descriptions and images, but slight variations may occur. Contact us if you have specific questions before purchasing.

2.2 Product Availability

All items are subject to availability. We may cancel orders for out-of-stock items and notify you promptly.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days after payment confirmation (excluding weekends/holidays). You’ll receive an order confirmation email.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with SSL encryption. You agree to provide accurate payment information.

3.3 Pricing

Prices are in USD and subject to change without notice. You are responsible for any customs fees or import taxes in your country.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping ($12.95) via DHL/FedEx: 10-15 business days
  • Free Shipping (orders over $50) via EMS: 15-25 business days

Delivery times are estimates and may vary due to customs processing.

4.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees
  • Inspecting shipments upon arrival

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • In original condition (unused, unassembled)
  • In original packaging with all parts/documentation
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Opened/used light kits
  • Electronics with broken seals
  • Custom/special order items
  • Opened track pieces

5.3 Return Process

  1. Contact us at [email protected] within 15 days
  2. Include order number and return reason
  3. Wait for RMA authorization
  4. Ship to: MiniRail Works Shop, 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Return shipping costs are your responsibility unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information.

6.2 Prohibited Activities

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Misuse our intellectual property

7. Limitations of Liability

MiniRail Works Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays caused by shipping carriers or customs
  • Incorrect product use or assembly
  • Events beyond our reasonable control

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. General Provisions

8.1 Governing Law

These Terms shall be governed by the laws of the State of New York, USA.

8.2 Changes to Terms

We may update these Terms periodically. Continued use of our site constitutes acceptance of changes.

8.3 Contact Information

For questions about these Terms or our products:

Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Thank you for choosing MiniRail Works Shop for your model railroad needs. We’re passionate about supporting your hobby and providing exceptional service. Happy modeling!